The university
Policies
The rules a student is entitled to read before they enrol, and the current state of each one.
0 of 15 published
eLadder's policy set is being written now. This page lists all 15 of them so you can see what is coming as well as what exists. 4 of them cannot be written until the university confirms an underlying fact, such as its term dates or its transfer credit limit.
All policies
| Policy | What it covers | Status |
|---|---|---|
| Cancellation and refund | What a student gets back, and by when, if they withdraw. The refund schedule by week of withdrawal. | Drafted for eLadder |
| General admission requirements | The entry qualification for each level, the English requirement, and the documents an applicant must supply. | Blocked on a fact |
| Grades and transcripts | The grading scale, how a grade point average is calculated, and how a transcript is requested. | Drafted for eLadder |
| Academic calendar | Term dates, enrolment deadlines and the withdrawal cut-off for each term. | Blocked on a fact |
| Transfer credit | What study completed elsewhere eLadder will accept, how much of a programme it can cover, and how it is assessed. | Blocked on a fact |
| Satisfactory academic progress | The standard a student has to maintain to stay enrolled, what happens when they fall below it, and how they get back to good standing. | Blocked on a fact |
| Academic integrity | What counts as plagiarism, collusion and contract cheating here, and what happens when it is found. | Drafted for eLadder |
| Student code of conduct | The standard of behaviour expected, and the process when it is not met. | Drafted for eLadder |
| Grievance and complaints | How a student raises a complaint, the stages of escalation, and who they can go to outside the university. | Drafted for eLadder |
| Privacy and student records | What we hold about a student, who can see it, and how long we keep it. Covers FERPA, and GDPR and DPDP because our students are in the EU, India and the Gulf. | From the legal pack |
| Terms of use | Terms governing this website, separate from the enrolment agreement. | From the legal pack |
| Technology requirements | The device, software and connection a student needs in order to take a course. | Drafted for eLadder |
| Attendance and participation | What counts as attending an online course, and what happens to a student who stops participating. | Drafted for eLadder |
| Accessibility | What a disabled student is entitled to here, how to ask for an adjustment, and what to do if the platform itself is the barrier. | Drafted for eLadder |
| Nondiscrimination and harassment | Who eLadder admits and employs without regard to, what harassment means in an online institution, and how a complaint is handled. | Drafted for eLadder |